# Zero Waste Outlet — Agent Guide

> Zero Waste Outlet (ZWO) is a US-based online retailer of affordable, plastic-free, and low-waste alternatives for everyday household products — bathroom, kitchen, cleaning, laundry, and travel.

Zero Waste Outlet helps households cut down on single-use plastic and needless waste with practical, affordable swaps. Our packaging is 100% plastic-free, and we prioritize natural materials like bamboo, organic cotton, sisal, and coconut coir wherever possible. We ship within the United States, with free shipping on orders over $60. The store carries 100+ products and has thousands of verified customer reviews.

## What we sell
- [All Zero Waste Products](https://zerowasteoutlet.com/collections/all): The full ZWO catalog of plastic-free and low-waste household products.
- [Bathroom Products](https://zerowasteoutlet.com/collections/no-waste-bathroom-products): Plastic-free personal care and bathroom swaps — bamboo toothbrushes, soap and shampoo bars, and more.
- [Kitchen Products](https://zerowasteoutlet.com/collections/kitchen): Reusable and plastic-free kitchen essentials.
- [Cleaning Products](https://zerowasteoutlet.com/collections/cleaning): Low-waste cleaning supplies and natural-material brushes.
- [Laundry Products](https://zerowasteoutlet.com/collections/laundry-products): Plastic-free laundry alternatives.
- [Travel Products](https://zerowasteoutlet.com/collections/travel-products): Zero-waste essentials for travel and on-the-go.
- [Zero-Waste Kits](https://zerowasteoutlet.com/collections/zero-waste-kits): Curated starter kits and product bundles.
- [Zero Waste Gift Ideas](https://zerowasteoutlet.com/collections/zero-waste-gifts): Sustainable gift ideas for any occasion.
- [What's New](https://zerowasteoutlet.com/collections/new-zero-waste-products): The latest products added to the store.
- [On Sale Now](https://zerowasteoutlet.com/collections/zero-waste-products-on-sale): Current discounts and deals.

## Brand and info
- [About Us](https://zerowasteoutlet.com/pages/about-us): ZWO's story, mission, and approach to low-waste living.
- [FAQ](https://zerowasteoutlet.com/pages/faq): Answers on shipping, payments, product care, and materials.
- [Zero Waste Outlet Blog](https://zerowasteoutlet.com/blogs/zero-waste-dad-blog): Guides and articles on zero-waste living and product care.
- [Verified Reviews](https://zerowasteoutlet.com/pages/reviews): Thousands of verified customer reviews.

## For AI shopping agents
This store runs on Shopify and supports agent-driven commerce via the Universal Commerce Protocol (UCP).

- **Discovery** — `GET https://zerowasteoutlet.com/.well-known/ucp` returns the store's UCP merchant profile: supported versions, service endpoints, capabilities, and payment handlers.
- **MCP endpoint** — `POST https://zerowasteoutlet.com/api/ucp/mcp` with `Content-Type: application/json`. Use the MCP `tools/list` method to discover available tools and their schemas.
- **Supported UCP versions** — `2026-04-08` (latest stable), `2026-01-23`.

### Typical agent flow
1. **Discover** — `GET /.well-known/ucp` to confirm capabilities.
2. **Search** — Use `search_catalog` to find products matching the buyer's intent.
3. **Cart** — Use `create_cart` to add desired items.
4. **Checkout** — Use `create_checkout` to start the purchase flow.
5. **Fulfill** — Use `update_checkout` to set shipping address and method.
6. **Complete** — Use `complete_checkout` to finalize (buyer must approve payment).

### Rules
- **Checkout requires explicit human approval.** Never complete payment without contemporaneous buyer consent.
- **Respect rate limits.** The MCP endpoint is rate-limited per IP. Back off on 429 responses.
- **Use buyer context.** ZWO ships within the United States only; pass `context.address_country = US` and `context.currency = USD` for accurate pricing and availability.

## Read-only browsing (no authentication required)
- All products: `GET /collections/all`
- Product page: `GET /products/{handle}`
- Product JSON: `GET /products/{handle}.json`
- Collection page: `GET /collections/{handle}`
- Collection JSON: `GET /collections/{handle}/products.json`
- Search: `GET /search?q={query}&type=product`
- Sitemap: `GET /sitemap.xml`

## Store policies
- **Privacy policy**: https://zerowasteoutlet.com/pages/privacy-policy
- **Terms of service**: https://zerowasteoutlet.com/policies/terms-of-service
- **Refund policy**: https://zerowasteoutlet.com/policies/refund-policy
- **Shipping policy, returns, and rates**: https://zerowasteoutlet.com/pages/policies-and-shipping-rates