I have been using their products and giving them as gifts for several years. Love the tooth tabs in particular. Great customer service!

I order the block dish soap regularly. Love the sustainable packaging. Love the product.

I wish you carried more though! I do enjoy the little handwritten notes & that you do NOT use Amazon to ship your items (unlike other "eco-friendly" companies)!

This was my first time buying from zero waste outlet and I will be coming back! I love my face sponge and am excited to use my solid dish soap and laundry detergent concentrates. The bamboo soap rack looks really nice and is very good quality. I also received a hand written note as it was my first order, thank you!

Great customer service family business that cares about their customers Good natural products loofahs scrubbers sponges and more

Loved everything i bought.

I love this store. I am a repeat customer. The owners are fantastic. Not only did Brian email back and forth to answer my questions about origins of certain products, but they also package everything beautifully with a handwritten note! I’ll always support this store!

Love these products! Not very expensive, and I like that you can buy reusable heads for the scrubbers. Will be buying from this company again!

I received a facial sponge as a Christmas gift and loved it. When it wore out, I ordered 3 more to get me through the rest of the year. I love the colors, I love how it makes my facial cleanser so sudsy, and I love the feeling of it on my skin. It's a great product and I would recommend it to anyone!

Love this shop and love that I can come back for the same products time and time again. Pro-tip: the white dish block is also great for cleaning makeup brushes :-)

i love these products and i’m so happy i was able to find a company that is one step closer to a more green planet

(redacted)

I got myself a bar of non scented dish soap and a dish made of corn starch and bamboo. I really just wanted to see if it works, and I'm pleased to say it works amazingly!

It's easy to avoid overusing it, because you just rub the sponge a couple times rather than squeezing a liquid bottle. It's small and looks pleasant, and even the non scented option has a very faint but pleasant smell.

Plus, the handwritten note and the emails you receive regarding your order are great! When my package arrived, the email told me "We just received notification from the hard-working people at the USPS..." and I just loved the respect they showed for postal workers. Overall, incredible experience and I will be back!

I love everything about these products; the plastic-free packaging, the gentle scents and effectiveness of all of the personal care items, and the personal touch from the company. I'm a loyal customer!

I just recieved my second order. I needed to restock on dish sponges, I liked them so much we needed 3 more double packs. This time I decided to try the facial sponge. HIGHLY RECOMMEND! I purchased the aloe version as a test run, I have extremely sensitive skin. Im hooked! I should have ordered the charcoal version too but that will be a must on the next order.

As someone with sensitive, acne prone skin, finding a good balance of soft and exfoliating is key. This is it, its perfect.

The tea ball I ordered arrived very quickly and, although I haven’t used it much yet, it seems to be very well made. It has a slightly different mechanism from others I have used but works well. Definitely a well-made product and the entire transaction was exceptional.

I am so grateful for all of the zero waste products I purchased. The 8 piece dish set and other accessories have been so useful! The soap honestly is just as good as a dawn dish soap and the bristles on the brushes are gentle, but abrasive enough to fight stuck on food. I absolutely LOVE the earl grey lavender lip balm. Will absolutely be purchasing again! Recommended this store to all of my friends. Thank you Brian, Beth, and Claire!!

Great product, no problems with anything, good quality product

(redacted)

I recently switched my dish scrubbers to non toxic brushes.
I love the long and short handled scrub brushes that also screw off for when you need to replace them! I got the normal brush head and the heavy duty ones for my cast iron. I also love the bottle scrubber! I'm glad I made the switch and don't have to worry about toxic chemicals getting on my dishes anymore.

Bar dish soap leaves a ton of spots, just like Dr. Bronners. Unable to return $16 bar since it’s now used.🙄

I can absolutely say that I absolutely loved the products I purchased! I purchased 5 packs of the “no paper towels” towels; and they are absolutely amazing & lint free! I gave 3 packs of them as part of Christmas gifts; and my family loved them too! Also, I purchased the Pet Shampoo Bar; AMAZING!! Subtle scent & easy to use! Purchased the bamboo soap dish along with it, and it surely made the use easier & is easy to clean. It made my dog’s coat very soft & smelled so nice! Best pet shampoo I’ve ever used on him! I will definitely purchase again & will be looking into buying other products! Lastly, I love sustainable products & would rather buy from small and/or family companies; than give money to large greedy manufacturers! (Just my opinion).🙂❤️

Following the arrival of my order of coconut bottle brushes, I received a followup email to check my satisfaction. I asked if I could exchange one of the brushes for a smaller size and they were not only happy to do it, they offered to send it out right away to arrive for Christmas without waiting for the return. Communication during this was swift and personal. A+ company and family behind it. Well done.

Shopping online is usually not my favorite. I don’t sifting through reviews, I don’t like being bombarded with emails and texts, and I don’t like waiting. This experience was fantastic - there was just enough communication, and the updates I did receive were unique and authentic. My order shipped so quickly that I was surprised to find it in my mailbox. I was happy to see the sustainable packaging, and even happier to unwrap the beautiful dish soap block I’d ordered.

ZWO team, you’re crushing it! I’m excited to have found this gem of a shop so early in my sustainability journey, and I’ll be making a list of swaps to try out for my next order!

Solid products at a good price. Responsive company. Friendly. Will do business again with them.

Thanks for the nail brushes. Awesome communication, super fast shipping and quality product.
Thanks!

Enjoying the dish brush. Had a problem with the handle, and reached out through email and was sent a replacement right away. Great customer service, love the product.

I have purchased several items from this site. I love that I can reduce plastic and even the packaging is recyclable.
They write a personal note on my orders.